Supporting inploi to Transform the Candidate Experience

Many of the most interesting technology businesses we meet are solving very practical operational challenges for organisations at scale. That’s why we’re pleased to have lead a £3m investment in inploi, a rapidly growing candidate experience platform helping employers attract, engage and hire employees more effectively.

inploi sits at the experience layer of hiring, working alongside existing applicant tracking systems to improve how organisations engage with candidates throughout the recruitment process. By automating key stages of the hiring journey, the platform helps employers reduce application drop-off, manage large volumes of applicants and deliver a better overall experience.

Since launching in 2021, the company has built a strong value proposition for both enterprise and mid-market employers across sectors including hospitality, leisure, healthcare and retail, industries where large-scale hiring is a constant operational challenge.

Customers already include organisations such as Compass Group, Wagamama, Gail’s, PureGym and a number of NHS trusts, with the platform facilitating millions of job applications across more than 70,000 vacancies.

Employers today face a difficult balancing act. On one hand, many organisations are managing very high volumes of applications. On the other, expectations around candidate experience have never been higher.

Part of this shift is being driven by the increasing use of large language models (LLMs) by candidates during the application process. AI tools now allow candidates to generate CVs, cover letters and responses to application questions quickly, often resulting in significantly higher application volumes. Some employers report receiving three to five times more applications per role, creating a growing need for AI-enabled technology that can help hiring teams manage, screen and engage candidates effectively.

Long response times, poor communication and complex application processes can quickly lead to candidate drop-off, particularly in sectors where speed of hiring is critical.

For many organisations, traditional recruitment systems were not designed to handle these challenges at scale.

This is where inploi has positioned itself: helping employers improve engagement throughout the hiring process while streamlining recruitment operations behind the scenes.

A key part of inploi’s next phase of growth will focus on the continued development of Talent Agents, a suite of AI agents designed to support the hiring process.

These agents help automate activities such as candidate sourcing, screening, scheduling interviews and managing candidate communications. By reducing administrative workload, hiring teams can spend more time engaging with candidates and making informed hiring decisions.

The additional capital will also support the continued development of the platform and accelerate the company’s international expansion, and into new industries.

inploi has built a product that sits at the intersection of recruitment technology, automation and candidate experience, three areas that are becoming increasingly important as employers rethink how they attract and retain talent.

With strong customer feedback and ROIs, a clear product roadmap and an ambitious management team, we believe the business is well positioned for its next stage of growth.

We’re delighted to partner with Matthew de la Hey and Alexander Hanson-Smith the wider inploi team as they continue to scale the platform and shape the future of hiring.