FourNet

Cloud and managed communications services

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Sector

Application Software

Location

Manchester

Deal type

Management Buyout

Investment size

Undisclosed - 6x return

Investment date(s)

2017 - 2021

Website

fournet.co.uk

"We are a telecommunications business that puts the customer at the heart of what we do. We are looking forward to working with YFM to continue to provide award winning support and managed services for our customers and their mission critical infrastructures, and to help them adopt the right technologies to transform their communications and customer experience."

Richard Pennington, MD of FourNet

The business

Specialist provider of contact centre services and unified communications to medium-large businesses and public sector clients
Offers a range of services including systems design, installation and integration, plus ongoing support and managed services
Headquartered in Manchester with customers nationwide

The strategy

Grow the proportion of recurring revenue contracts
Continue to develop the customer base in the public sector market
Invest in product development and innovation

The developments

Recruited a high quality CFO to improve the quality of financial reporting and forecasting
Invested in the sales and marketing teams to focus on diversifying the customer base and funded a small bolt-on acquisition to complement the organic growth
Exited via a secondary buyout which generated a 6x return in under four years