Cloud and managed communications services

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Software applications



Deal type

Management Buyout

Investment size

Undisclosed - 6x return

Investment date(s)

2017 - 2021


"We are a telecommunications business that puts the customer at the heart of what we do. We are looking forward to working with YFM to continue to provide award winning support and managed services for our customers and their mission critical infrastructures, and to help them adopt the right technologies to transform their communications and customer experience."

Richard Pennington, MD of FourNet

The business

  • Specialist provider of contact centre services and unified communications to medium-large businesses and public sector clients
  • Offers a range of services including systems design, installation and integration, plus ongoing support and managed services
  • Headquartered in Manchester with customers nationwide

The strategy

  • Grow the proportion of recurring revenue contracts
  • Continue to develop the customer base in the public sector market
  • Invest in product development and innovation

The developments

  • Recruited a high quality CFO to improve the quality of financial reporting and forecasting
  • Invested in the sales and marketing teams to focus on diversifying the customer base and funded a small bolt-on acquisition to complement the organic growth
  • Exited via a secondary buyout which generated a 6x return in under four years
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